{"id":303,"date":"2026-09-19T09:07:23","date_gmt":"2026-09-19T06:07:23","guid":{"rendered":"https:\/\/teamso.com\/blog\/?p=303"},"modified":"2026-09-19T09:07:23","modified_gmt":"2026-09-19T06:07:23","slug":"devamsizlik-orani-hesaplama-perakende-ornek","status":"publish","type":"post","link":"https:\/\/teamso.com\/blog\/tr\/devamsizlik-orani-hesaplama-perakende-ornek\/","title":{"rendered":"Devams\u0131zl\u0131k Oran\u0131 Nas\u0131l Hesaplan\u0131r? Perakende \u00d6rne\u011fi"},"content":{"rendered":"<p>Devams\u0131zl\u0131k oran\u0131, bir ekipte planlanan \u00e7al\u0131\u015fma g\u00fcnlerinin ne kadar\u0131n\u0131n izinsiz ya da onays\u0131z ka\u00e7\u0131r\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6sterir. Perakende ekiplerinde bu oran k\u00fc\u00e7\u00fck g\u00f6r\u00fcnse bile etkisi h\u0131zl\u0131 b\u00fcy\u00fcr. Tek bir eksik vardiya, kasa, depo ya da servis ak\u0131\u015f\u0131n\u0131 hemen zorlar. Bu y\u00fczden devams\u0131zl\u0131k oran\u0131, sadece \u0130K i\u00e7in de\u011fil, ma\u011faza y\u00f6neticisi i\u00e7in de g\u00fcnl\u00fck bir kontrol kalemidir.<\/p>\n<figure>\n  <img decoding=\"async\" src=\"https:\/\/teamso.com\/blog\/wp-content\/uploads\/2026\/09\/body1k.jpg\" alt=\"Devams\u0131zl\u0131k oran\u0131 hesab\u0131 i\u00e7in puantaj kontrol\u00fc\" \/><figcaption>Planlanan vardiya ile ger\u00e7ekle\u015fen \u00e7al\u0131\u015fma ayn\u0131 kay\u0131tta bulu\u015ftu\u011funda devams\u0131zl\u0131k oran\u0131 netle\u015fir.<\/figcaption><\/figure>\n<p>Bu yaz\u0131da, <strong>devams\u0131zl\u0131k oran\u0131<\/strong> i\u00e7in en pratik y\u00f6ntemi kullan\u0131yoruz: planlanan personel g\u00fcn\u00fc \u00fczerinden hesap. B\u00f6ylece vardiya sistemi olan ekiplerde oran, ger\u00e7ek operasyonu daha do\u011fru g\u00f6sterir. Haftal\u0131k \u00e7al\u0131\u015fma s\u00fcreleri i\u00e7in resmi \u00e7er\u00e7eveyi g\u00f6rmek isterseniz <a href=\"https:\/\/www.csgb.gov.tr\/sikca-sorulan-sorular\/calisma-genel-mudurlugu\/%C4%B1s-kanunu\/\" target=\"_blank\" rel=\"noopener\">\u00c7SGB \u0130\u015f Kanunu S\u0131k\u00e7a Sorulan Sorular<\/a> sayfas\u0131na da bak\u0131labilir.<\/p>\n<h2>\u0130\u00e7indekiler<\/h2>\n<ul>\n<li>Devams\u0131zl\u0131k oran\u0131 nedir?<\/li>\n<li>Devams\u0131zl\u0131k oran\u0131 form\u00fcl\u00fc<\/li>\n<li>24 ki\u015filik perakende ma\u011fazas\u0131nda \u00f6rnek hesap<\/li>\n<li>Hangi kay\u0131tlar dahil edilir?<\/li>\n<li>Oran\u0131 okurken yap\u0131lan hatalar<\/li>\n<\/ul>\n<h2>Devams\u0131zl\u0131k oran\u0131 nedir?<\/h2>\n<p>Devams\u0131zl\u0131k oran\u0131, planlanan \u00e7al\u0131\u015fman\u0131n hangi b\u00f6l\u00fcm\u00fcn\u00fcn izinsiz \u015fekilde kaybedildi\u011fini g\u00f6sterir. Burada kritik nokta, izin ve rapor gibi onayl\u0131 devams\u0131zl\u0131klarla, ger\u00e7ekten i\u015fe gelmeme durumunu ay\u0131rmakt\u0131r. Ayn\u0131 g\u00fcne ait veriler tek bir potada tutulursa oran \u015fi\u015fer ve yanl\u0131\u015f karar verilir.<\/p>\n<p>Perakende taraf\u0131nda bu ayr\u0131m daha da \u00f6nemlidir. Ma\u011faza a\u00e7\u0131l\u0131\u015f\u0131, kasa teslimi, \u00fcr\u00fcn yerle\u015fimi ve vardiya devir teslimi ayn\u0131 g\u00fcn i\u00e7inde i\u015fler. Bir \u00e7al\u0131\u015fan gelmedi\u011finde sorun yaln\u0131zca bir ki\u015fi eksilmez; g\u00f6rev ak\u0131\u015f\u0131 da bozulur. Bu y\u00fczden perakende ekiplerinde devams\u0131zl\u0131k oran\u0131 ayl\u0131k de\u011fil, \u00e7o\u011fu zaman haftal\u0131k da izlenir.<\/p>\n<h2>Devams\u0131zl\u0131k oran\u0131 form\u00fcl\u00fc<\/h2>\n<p>En sade form\u00fcl \u015f\u00f6yledir:<\/p>\n<p><strong>Devams\u0131zl\u0131k oran\u0131 = (\u0130zinsiz i\u015fe gelmeme g\u00fcn\u00fc \/ Planlanan \u00e7al\u0131\u015fma g\u00fcn\u00fc) x 100<\/strong><\/p>\n<p>Saat baz\u0131nda takip ediliyorsa ayn\u0131 mant\u0131kla hesap yap\u0131l\u0131r:<\/p>\n<p><strong>Devams\u0131zl\u0131k oran\u0131 = (Kaybedilen saat \/ Planlanan saat) x 100<\/strong><\/p>\n<p>Burada payda, sadece \u00e7al\u0131\u015fan say\u0131s\u0131 de\u011fildir. Planlanan personel g\u00fcn\u00fc ya da personel saati olmal\u0131d\u0131r. Aksi halde 10 ki\u015filik ekip ile 40 ki\u015filik ekibi ayn\u0131 \u00f6l\u00e7ekte kar\u015f\u0131la\u015ft\u0131rmak m\u00fcmk\u00fcn olmaz.<\/p>\n<table>\n<tr>\n<th>Dahil edilir<\/th>\n<th>Dahil edilmez<\/th>\n<\/tr>\n<tr>\n<td>Onays\u0131z i\u015fe gelmeme<\/td>\n<td>Y\u0131ll\u0131k izin<\/td>\n<\/tr>\n<tr>\n<td>Vardiya g\u00fcn\u00fc ka\u00e7\u0131rma<\/td>\n<td>Onayl\u0131 rapor<\/td>\n<\/tr>\n<tr>\n<td>Ge\u00e7erli mazeret olmadan eksik \u00e7al\u0131\u015fma<\/td>\n<td>Resmi tatil<\/td>\n<\/tr>\n<tr>\n<td>Tekrarlayan devams\u0131zl\u0131k g\u00fcnleri<\/td>\n<td>Plan d\u0131\u015f\u0131 kapan\u0131\u015f g\u00fcnleri<\/td>\n<\/tr>\n<\/table>\n<p>\u015eirket politikas\u0131 farkl\u0131ysa, bu listeye k\u00fc\u00e7\u00fck farklar eklenebilir. Ama y\u00f6ntem de\u011fi\u015fmez: \u00f6nce neyi sayd\u0131\u011f\u0131n\u0131z\u0131 sabitleyin, sonra oran\u0131 hesaplay\u0131n.<\/p>\n<h2>24 ki\u015filik perakende ma\u011fazas\u0131nda \u00f6rnek hesap<\/h2>\n<p>Bir ma\u011fazada 24 \u00e7al\u0131\u015fan olsun. Ay i\u00e7inde ki\u015fi ba\u015f\u0131na 22 planl\u0131 \u00e7al\u0131\u015fma g\u00fcn\u00fc bulunsun. Toplam planlanan personel g\u00fcn\u00fc \u015f\u00f6yle hesaplan\u0131r:<\/p>\n<p><strong>24 x 22 = 528 personel g\u00fcn\u00fc<\/strong><\/p>\n<p>Ay i\u00e7inde d\u00f6rt \u00e7al\u0131\u015fandan toplam 6 g\u00fcn izinsiz devams\u0131zl\u0131k olu\u015ftu\u011funu d\u00fc\u015f\u00fcnelim. Oran \u015f\u00f6yle \u00e7\u0131kar:<\/p>\n<p><strong>6 \/ 528 x 100 = 1,14%<\/strong><\/p>\n<p>Bu sonu\u00e7 tek ba\u015f\u0131na yeterli de\u011fildir. Ayn\u0131 6 g\u00fcn\u00fcn tamam\u0131 tek ki\u015fide toplan\u0131yorsa risk farkl\u0131d\u0131r. Da\u011f\u0131lm\u0131\u015fsa ba\u015fka, belli bir vardiyada yo\u011funla\u015f\u0131yorsa ba\u015fka yorumlan\u0131r. Devams\u0131zl\u0131k oran\u0131 bu y\u00fczden sadece say\u0131m de\u011fil, da\u011f\u0131l\u0131m kontrol\u00fcd\u00fcr.<\/p>\n<p>\u0130sterseniz ayn\u0131 hesab\u0131 saat baz\u0131nda da kurabilirsiniz. \u00d6rne\u011fin 528 personel g\u00fcn\u00fcn\u00fc 8 saat \u00fczerinden 4.224 planl\u0131 saate \u00e7evirir, kay\u0131p saatleri buna b\u00f6lersiniz. \u00d6zellikle k\u0131sa vardiyalarla \u00e7al\u0131\u015fan ekiplerde saat bazl\u0131 y\u00f6ntem daha temiz sonu\u00e7 verir.<\/p>\n<h2>Hangi kay\u0131tlar devams\u0131zl\u0131k oran\u0131n\u0131 bozar?<\/h2>\n<p>En s\u0131k hata, izin ile devams\u0131zl\u0131\u011f\u0131 ayn\u0131 sepete koymakt\u0131r. Y\u0131ll\u0131k izin, resmi tatil ve onayl\u0131 rapor ayr\u0131 tutulmazsa oran ger\u00e7ek durumdan y\u00fcksek \u00e7\u0131kar. \u0130kinci hata, planlanan \u00e7al\u0131\u015fma g\u00fcn\u00fc yerine sadece \u00e7al\u0131\u015fan say\u0131s\u0131na bakmakt\u0131r. \u00dc\u00e7\u00fcnc\u00fc hata ise t\u00fcm \u015fubeleri ayn\u0131 kefeye koymakt\u0131r. A\u00e7\u0131l\u0131\u015f saatleri, hafta sonu yo\u011funlu\u011fu ve vardiya say\u0131s\u0131 farkl\u0131ysa kar\u015f\u0131la\u015ft\u0131rma da farkl\u0131 yap\u0131lmal\u0131d\u0131r.<\/p>\n<p>Perakende ekiplerinde bu hata daha s\u0131k g\u00f6r\u00fcl\u00fcr. Bir ma\u011fazada hafta sonu yo\u011funlu\u011fu varsa, eksik vardiya sat\u0131\u015f saatini do\u011frudan etkiler. O y\u00fczden devams\u0131zl\u0131k oran\u0131, puantaj ve vardiya plan\u0131yla birlikte okunmal\u0131d\u0131r.<\/p>\n<h2>Teamso ile bu kay\u0131tlar nas\u0131l d\u00fczenli kal\u0131r?<\/h2>\n<p>Vardiya plan\u0131, puantaj ve izin ak\u0131\u015f\u0131 tek yerde tutuldu\u011funda devams\u0131zl\u0131k oran\u0131 da otomatik olarak g\u00f6r\u00fcn\u00fcr hale gelir. Bunun i\u00e7in <a href=\"https:\/\/teamso.com\/cozumlerimiz\/vardiya-paketi\">Vardiya<\/a>, <a href=\"https:\/\/teamso.com\/cozumlerimiz\/puantaj-paketi\">Puantaj<\/a> ve <a href=\"https:\/\/teamso.com\/cozumlerimiz\/rapor-yonetimi-paketi\">Rapor Y\u00f6netimi<\/a> \u00e7\u00f6z\u00fcmleri ayn\u0131 veri zincirine ba\u011flanmal\u0131d\u0131r. B\u00f6ylece ma\u011faza y\u00f6neticisi, \u0130K ve bordro ayn\u0131 say\u0131y\u0131 konu\u015fur.<\/p>\n<p>Perakende taraf\u0131nda k\u00fc\u00e7\u00fck bir sapma bile vardiya tablosunu bozar. Devams\u0131zl\u0131k oran\u0131, eksik kayd\u0131n nerede ba\u015flad\u0131\u011f\u0131n\u0131 g\u00f6sterir. Kay\u0131t d\u00fczg\u00fcn tutuldu\u011funda, oran da karar vermeyi kolayla\u015ft\u0131r\u0131r. D\u00fczensiz tutuldu\u011funda ise sadece geciken bir say\u0131 olur.<\/p>\n<p>Devams\u0131zl\u0131k oran\u0131 her ay ayn\u0131 y\u00f6ntemle hesapland\u0131\u011f\u0131nda, sorunlu vardiyalar ve tekrar eden ekip bo\u015fluklar\u0131 net bi\u00e7imde g\u00f6r\u00fcn\u00fcr. Bu da hem ma\u011faza operasyonunu hem de \u0130K planlamas\u0131n\u0131 daha sa\u011flam hale getirir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Devams\u0131zl\u0131k oran\u0131, bir ekipte planlanan \u00e7al\u0131\u015fma g\u00fcnlerinin ne kadar\u0131n\u0131n izinsiz ya da onays\u0131z ka\u00e7\u0131r\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6sterir. Perakende ekiplerinde bu oran k\u00fc\u00e7\u00fck g\u00f6r\u00fcnse bile etkisi h\u0131zl\u0131 b\u00fcy\u00fcr. Tek bir eksik vardiya, kasa, depo ya da servis ak\u0131\u015f\u0131n\u0131 hemen zorlar. Bu y\u00fczden devams\u0131zl\u0131k oran\u0131, sadece \u0130K i\u00e7in de\u011fil, ma\u011faza y\u00f6neticisi i\u00e7in de g\u00fcnl\u00fck bir kontrol kalemidir. Planlanan vardiya [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[117],"tags":[485,172,379,381],"class_list":["post-303","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vardiya-ve-puantaj","tag-devamsizlik-orani","tag-perakende","tag-puantaj-cetveli","tag-vardiya-planlamasi"],"_links":{"self":[{"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/posts\/303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/comments?post=303"}],"version-history":[{"count":1,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/posts\/303\/revisions"}],"predecessor-version":[{"id":304,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/posts\/303\/revisions\/304"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/media\/302"}],"wp:attachment":[{"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/media?parent=303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/categories?post=303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teamso.com\/blog\/wp-json\/wp\/v2\/tags?post=303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}