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E-commerce

HR that brings the warehouse and the office together for e-commerce

Picking, packing and dispatch run on shifts, while software, marketing and customer service work from the office, and order volumes climb quickly during campaigns. Teamso lets you manage shift planning, time attendance, overtime, recruiting and performance on one platform with the same employee data.

Discover Teamso for e-commerce

Hidden HR risks in e-commerce

Warehouse headcount falling behind order volume during campaigns
Overtime piling up fast and approaching the legal limit of 270 hours a year
Delayed paperwork and social security registrations for temporary hires
Warehouse and office staff tracked in separate systems
Night and weekend shifts always landing on the same people
Goals for tech and marketing teams that cannot be measured

How Teamso makes a difference for e-commerce

Shift planning

Forecast staffing needs for campaign weeks from past clock-in records and adjust them manually with a reason when needed. Compare two suggestions on cost, overtime and fairness metrics, then publish the plan.

  • Weekly, monthly or quarterly forecast periods
  • Manual adjustment for campaign weeks
  • Fairness tracking for weekend and night shifts
  • Suggested fixes for open shifts

Overtime management

On busy days managers add overtime for several employees at once or upload it from Excel. Overlapping entries are blocked, and approved overtime is converted to pay or leave with an SMS code.

  • Bulk entry and Excel upload
  • No second entry in the same time range
  • Step-by-step approval by department
  • Paid overtime flows into the payroll period

Applicant tracking system (ATS)

Publish warehouse, dispatch and office roles on your careers page. AI parses and scores applications, and hired candidates move to digital onboarding in one step.

  • Job posts from approved hiring requests
  • AI CV parsing and match score
  • Duplicate applications merged
  • Interviews over Google Meet or Teams

Time attendance and timesheets

Place a QR code at each warehouse door and let employees scan it with their phones. Accepted scans go into the timesheet, and time beyond the plan can be logged as overtime.

  • A separate QR code for each door
  • Clock-in, break and clock-out scans
  • Alerts when actual hours differ from the plan
  • Device connection via Patron PDKS or API

Performance reviews

Set weighted period goals for software, marketing and customer service teams. Goals go through manager approval, and scores are calculated automatically once actual values are entered.

  • Department goal templates
  • 90, 180, 270 and 360 degree reviews
  • Goal entry and approval on mobile
  • End-of-period Excel report

Digital onboarding

People hired ahead of a campaign fill in their ID, bank and document details on their phone before day one. New starters receive a feedback survey on the day you choose and get an experienced buddy.

  • Candidate form completed on mobile
  • Time-stamped document approval by SMS code
  • Automatic survey after the start date
  • Buddy assignment for a set period

Keep your e-commerce teams ready for campaign season

Manage warehouse shifts, overtime, fast hiring and office team goals on one platform. Meet peak periods with a plan using Teamso.

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